We do our best to produce your order in the exact quantity ordered, but sometimes this is not possible due to the nature of custom manufacturing. In certain cases you may receive an overage or a shortage on your order. We reserve the right to ship and bill or credit, your charge card or account, for up to 10% over or under the quantity requested.

If you are placing an order for a special event that requires an exact quantity, we can accommodate this request. Please call us at 1-877-828-8900 to request this service. We do our best to fulfill orders exactly as requested. We will bill either your account or credit card only for the actual quantity shipped.