About the Labels -Frequently Asked Questions
Our labels are constructed of glossy-coated white paper. The surface of this label is resistant to moisture, abrasion, and some solvents. The life of the label when exposed to moisture is approximately 12 hours depending on the conditions. If you need to expose the label to moisture again, you will first need to let the label dry completely. There is a full adhesive backing that functions well at high and cold temperatures.
¨ How can I be sure the label will fit my bottle?
¨ Can I see what my label will look like before I commit to printing them?
¨ What will the labels adhere too?
¨ What is the best way to apply the labels?
¨ Can you match a color if I send you a color swatch?
¨ I want to add our photo/graphics to the label. Is this possible?
Q. How do I apply my labels?
A. Lay the bottle on its side on a flat surface so you can look down at it. Peel the label off the roll. Hold the label at both ends, visually line it into position above the container, and then carefully press onto the surface. With a flat hand, wrap it around the bottle carefully from the center out to the edges. If you accidentally wrinkle the label, try to gently pull it off in the area of the wrinkle and reapply.
Q. How can I be sure the label will fit my bottle?
A. The water, wine and beer labels we offer are one size each.
¨ Water bottle label - 7 3/4" x 2 1/4"rectangle with rounded corners. Our label will fit 16.9 oz./0.5L and 20 oz. bottles. If you are unsure, make sure by measuring the bottle. The label fits best and last longest when applied to a smooth surface with no ridges in-between.
¨ Wine bottle label - 4.0" x 4 1/2" square with rounded corners. Our label will fit a standard 750ml wine bottle. If you are unsure, make sure by measuring the bottle. The label fits best and last longest when applied to a smooth surface with no ridges in-between.
¨ Beer bottle label - 4.0" x 4 ½" square. Our label will fit a standard 12 oz beer bottle. If you are unsure, make sure by measuring the bottle. The label fits best and last longest when applied to a smooth surface with no ridges in-between.
Q. Can I see what my labels will look like before I commit to printing them?
A.Yes! In our design studio after you personalize your label in step one, you will move to step 2. In step 2 you are able to preview your label before committing to print.
Q. What will the labels adhere to?
A. Plastic as well as glass. Our labels have a 100% adhesive backing. Once the label is applied it is designed to stay on the surface even if exposed to moisture.
Q. Are the labels waterproof?
A. Yes, but not entirely. The labels are not designed to withstand long-term use in wet conditions. Icing down the product is okay but leaving the product exposed to melted ice for an extended period of time will affect the look of the label. If you need to expose the product to moisture several times, take the product out and let it dry completely before exposing it to moisture again.
Q. What is the best way to apply the labels?
A. Lay the container on its side on a flat surface so you can look down at it. Peel the label off the roll. Hold the label at both ends, visually line it into position above the container, and then carefully press onto the surface. With a flat hand, wrap it around the bottle carefully from the center out to the edges. If you accidentally wrinkle the label, try to gently pull it off in the area of the wrinkle and reapply.
Q. Can you match a color if I send you a color swatch?
A. Yes, we can match a color that you send us for a color match fee of $15. We can get very close to the color, but it may not be exact due to differences between our process and how the color was achieved on your swatch. Contact our art department at art@uyoulabels.com to process your special request. They will be more then happy to answer any questions, comments or concerns. We will contact you if we have questions, but there is no refund on special request orders such as color changes.
Q. I want to add our photo/graphics to the label. Is this possible?
A. Yes, when you are in the design studio you may upload your own photos or graphics. Photos and graphics should be 300 dpi (dots per inch) or higher. When the photo/graphics are uploaded on to the label, you will be able to resize it in the design studio to the desired size you want. You will need to have a file as a jpeg or a gif as these are the two formats we use. If you are unable to upload your image. You can send it to us on a CD and we will insert it for you. You can send us a photo and we will scan it for you and insert it for you. Or, you can email it to us and we will insert it for you. There is a $15.00 fee for this process. Contact our art department at art@uyoulabels.com. They will be happy to assist you with all your needs.
Q. Do you do custom sizes?
A. Yes, but you will need to order a bulk shipment as well as pay to create the cast for the die size. We also have other size labels available to choose from however they will need to be purchased in bulk as well. Contact customerservice@uyoulabels.com. They will be happy to assist you with your special order request.
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